Privacy Policy

Effective Date: 21/02/2025

At Cask & Flow Co., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website https://caskandflow.co.uk or interact with our services.

1. Information We Collect

We may collect the following types of personal information:
Personal Details: Name, email address, phone number, and business details when you contact us or register for services.
Transaction Information: Purchase history, billing details, and shipping addresses when you make a trade inquiry or purchase.
Website Usage Data: IP addresses, browser type, and activity logs collected via cookies and analytics tools.

2. How We Use Your Information

We use your information to:
✅ Provide and improve our trade and merchant services.
✅ Process transactions and respond to inquiries.
✅ Send marketing and promotional materials (only if consented).
✅ Enhance website functionality and user experience.
✅ Ensure compliance with legal and regulatory requirements.

3. Data Protection & Security

We implement strict security measures to protect your personal data from unauthorized access, disclosure, or misuse. Your information is securely stored and accessible only to authorized personnel.

4. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share it with:
✅ Trusted partners and service providers assisting with logistics, payment processing, and compliance.
✅ Regulatory authorities, if required by law or to enforce our policies.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze website traffic. You may manage or disable cookies in your browser settings, though this may impact website functionality.

6. Your Rights & Choices

You have the right to:
✅ Access, update, or request deletion of your personal data.
✅ Opt-out of marketing communications at any time.
✅ Request information on how your data is processed.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page, and we recommend reviewing it regularly.

9. Contact Us

For questions or concerns regarding this policy, please contact us at:

UK Office Address:
Blaisdon, Gloucestershire, GL17 0AH
Phone: 01 452 83 1717
Email: info@caskandflow.co.uk

By using our website and services, you consent to the terms outlined in this Privacy Policy.